Hi there! I’m Aleli. I have over 4 years of experience as a remote Virtual Assistant in the insurance industry, supporting U.S. insurance agencies with personal lines servicing and policy support. I’ve handled a wide range of tasks including quoting for home and auto insurance, processing endorsements, issuing ID cards, handling mortgagee clause updates, and assisting with general policy servicing.
I have knowledge in NowCerts and am also comfortable working with systems such as EZLynx, HubSpot, AMS 360, Applied Epic, and other agency management tools to ensure accurate, organized, and efficient workflow. I take pride in being detail-oriented, dependable, and able to work independently in a fast-paced remote environment.
In addition to my 4 years in the insurance field, I bring over 10 years of customer service experience, which has helped me build strong communication skills and a genuine passion for helping people. I’m all about working with integrity, providing reliable support, and always being adaptable in a fast-paced environment. Also, I’m someone who values teamwork, stays solution-focused, and can manage responsibilities with minimal supervision.
I take pride in my attention to detail and my ability to manage multiple tasks without compromising quality. If you’re looking for a Virtual Assistant who is not only dependable but also ready to go the extra mile to make your life easier, I’d love to help!
