I’m a dedicated and highly experienced Customer Support Specialist and Medical Virtual Assistant with 10+ years in BPO, healthcare, telesales, and logistics. I’ve worked with top brands like DirectTV, Blue Cross, and OPTUMRx, assisting customers, managing patient care tasks, and resolving inquiries with empathy and precision.
My strengths lie in handling complex support concerns, scheduling patients, processing orders, tracking parcels, and assisting with insurance verification and medical documentation. I’m also skilled in telesales and account handling—consistently hitting performance targets while maintaining excellent service.
I’m reliable, organized, and a fast learner who thrives in remote setups. If you need a professional who can represent your brand with care and competence, I’m ready to help your business grow.
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