Healthcare Virtual Assistant | Administrative Support | E- Commerce Support
I help businesses deliver exceptional customer experiences by providing reliable administrative support, customer service, and efficient day-to-day operations.
I have experience in healthcare and e-commerce customer support. As a Dental Representative, I assisted members by explaining dental benefits and eligibility, verifying insurance coverage, resolving billing concerns, processing claims inquiries, and coordinating with providers to ensure accurate information and timely resolutions. In e-commerce, I handled order processing, refund requests, order tracking, and customer inquiries, ensuring a smooth and positive experience from purchase to delivery.
I am proficient in email and chat support, data entry, Google Workspace, Microsoft Office, internet research, document management, and administrative tasks. I am highly organized, detail-oriented, and committed to delivering accurate, professional, and customer-focused service.
I’m open to Healthcare Virtual Assistant, General Virtual Assistant, Executive Assistant, Administrative Assistant, Customer Support, E-commerce Virtual Assistant, Insurance Verification, and Data Entry Specialist roles
