Hi there!
This opportunity sounds like an excellent match for my experience and skills—I’m ready to jump in and support your team right away!
I bring 3 years of experience as a Customer Service Representative, where I handled a mix of e-commerce and financial service accounts. I worked across chat, phone, and email channels, resolving customer concerns efficiently while maintaining high satisfaction scores.
I also worked as a Loan Verification & Funding Specialist, reviewing sensitive client documentation, verifying income sources and land titles, and assessing loan eligibility with a strong eye for accuracy.
In addition, I’ve taken on the role of a Social Media Manager, collaborating with influencers and managing social media accounts (Instagram & TikTok) to grow brand awareness and engagement.
Throughout these roles, I’ve built strong skills in:
• Clear and empathetic communication
• Attention to detail and document handling
• Multi-channel support and time management
• Recruitment coordination and candidate management
• Social media engagement and campaign coordination
I’m highly reliable, a fast learner, and pride myself on being adaptable to new tools and workflows.
I’m also confident working with tools like Salesforce, Zendesk, Slack, MS Office, -----------, Shopify, Sales Connector, Management Console, ChatGPT, and Canva.
I’m excited about the chance to bring my background and energy to your team, and I’d love to hear more about how I can contribute.
Feel free to reach out, I’m happy to connect and answer any questions!
Here's my resume:
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