IT Technical Support (2 years): Provided hardware and software troubleshooting, remote assistance, and network support for end-users.
Virtual Assistant for eCommerce (4 years): Skilled in order processing, customer communication, and platform tools like Shopify, Amazon, and eBay.
Customer Service & Billing Support (5 years – BPO): Proven track record in handling high-volume customer inquiries, billing concerns, account management, and conflict resolution across voice, chat, and email channels.
Verified
