I am a detail-oriented professional with over 5 years of experience in customer service, multimedia production, and web development. I currently work as a Customer Experience Executive at Probe CX, providing remote customer support with a strong focus on empathy, problem-solving, and delivering excellent customer experiences. I also previously worked at 24[7].ai, where I handled high-volume customer inquiries in a fast-paced environment.
Beyond customer support, I have experience as a Multimedia Producer at UTP Beyond Borders, where I created graphics, edited multimedia content, managed WordPress websites, and supported digital marketing initiatives.
I am also a Junior Full-Stack Web Developer with experience building modern web applications using HTML, CSS, JavaScript, React, TypeScript, Tailwind CSS, Supabase, and Git. I enjoy creating responsive, user-friendly applications and continuously improving my development skills by building real-world projects.
I work well in remote environments, communicate effectively with teams and clients, and adapt quickly to new tools and technologies. Whether it's providing exceptional customer support, creating digital content, or developing web applications, I am committed to delivering high-quality work with professionalism and reliability.
