Detail-oriented and reliable aspiring IT professional with hands-on experience in customer service, data entry, appointment setting, transcription, and administrative support through an internship at PLDT Inc. Skilled in managing schedules, dispatching technicians, organizing documents, and using CRM tools to support efficient workflows. With a typing speed of 55 WPM and strong communication skills, I am adaptable, proactive, and dedicated to providing high-quality service in both team and independent settings. Ready to contribute to dynamic work environments and grow in roles such as virtual assistant, customer support, or administrative coordination.