Dedicated and personable Customer Service Representative with over 4 years of experience delivering high-quality support in fast-paced environments. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining high customer satisfaction. Proficient in CRM tools such as Zendesk, Limitless CRM and Zoho with proven ability to communicate clearly, de-escalate concerns, and build strong customer relationships. Known for being reliable, empathetic, and solution-focused, with a strong commitment to delivering a positive customer experience every touchpoint.