I’ve worked in the U.S. healthcare sector for 1 year and 3 months in a front desk administrative role that closely supports the work of Medical Assistants. During this time, I’ve mainly worked in orthopedics, assisting with both clinical coordination and administrative tasks.
My responsibilities included:
Scheduling patient appointments and follow-ups through EHR systems.
Following up on prior authorizations for procedures, imaging, and specialist referrals.
Sending appointment reminders and messages to patients using platforms like DrConnect.
Handling consult reports and diagnostic imaging to ensure everything was ready for physician review.
