Customer Representative, Outbound and Inbound Caller, Social Media Manager

A dedicated and self-motivated professional with excellent communication, problem-solving, and time management skills. Proven ability to perform efficiently under pressure while delivering high-quality support in customer service and administrative tasks. Experienced in using tools such as Citrix, FACS, RDS, and other CRM platforms. Skilled in content creation using Canva and managing various social media channels. Capable of working independently or collaboratively, with a strong focus on adaptability, professionalism, and customer satisfaction.