Detail-oriented and highly organized healthcare professional with diverse experience in public health surveillance, virtual medical scheduling, and health membership services. As a Disease Surveillance Officer, I managed the reporting and analysis of notifiable diseases across multiple facilities, coordinated timely responses with local health units, and ensured compliance with national health protocols. I later transitioned into a Scheduler Virtual Assistant role, supporting healthcare providers by managing appointments, coordinating calendars, and ensuring smooth patient scheduling workflows. In addition, my experience as a Member Relations Clerk at a healthcare company allowed me to strengthen my communication skills through direct member assistance, benefits clarification, and account management. My combined background in public health, administrative support, and customer service makes me a well-rounded candidate for healthcare virtual assistant and coordination roles.
