Hi! I’m Jhon Paul Laparan, a tech-savvy Virtual Assistant with over 2 years of experience in IT development, system support, and customer service.
In my previous role, I worked with internal teams and clients to resolve technical issues via chat and email, develop internal tools, and document processes for easier knowledge sharing. I’m comfortable working independently, adapting to new tools quickly, and delivering organized, high-quality support in remote environments.
I specialize in:
- Technical/customer support (email & chat)
- Google Workspace (Docs, Drive, Calendar, Meet)
- Documentation & knowledge base creation
- Admin tasks, data entry & internal coordination
- Fast learning and workflow improvement
I’m seeking a long-term role where I can bring value to a business by keeping operations smooth and clients satisfied. Let’s work together!
