I have experience providing administrative, documentation, and customer support through my academic training, customer service work, and bookkeeping certification.
As a nursing student, I handled detailed documentation, patient charting, data accuracy, and confidential records while coordinating with instructors and healthcare staff. This developed my attention to detail, organization, and professional communication skills.
I also worked as a service crew member at McDonald’s, where I managed customer transactions, processed payments, handled customer concerns, and ensured accurate order fulfillment in a fast-paced environment.
Additionally, I completed bookkeeping training with ProVA, where I worked with QuickBooks, created invoices, managed accounts receivable and payable, prepared balance sheets, and organized financial records.
I am currently completing a General Virtual Assistant certification and am eager to apply my skills in administrative support, customer service, and basic bookkeeping in a remote role.
