Insurance Sales Support and Customer Service Professional with over 2 years of experience supporting clients across Auto, Home, Life, Health, and Business Insurance. Experienced in lead follow-ups, appointment scheduling, CRM management, policy support, customer service, and administrative assistance for licensed insurance agents. Skilled at managing customer relationships, maintaining accurate client records, coordinating with agents, and ensuring a smooth and efficient sale
s process from initial inquiry to policy support.
In addition to my insurance experience, I have over 2 years of customer service and sales support experience in the ShopHQ e-commerce account, where I handled order processing, product inquiries, billing concerns, returns and exchanges, payment issues, and account-related concerns. This experience strengthened my communication, problem-solving, and customer service skills while consistently delivering exceptional support in a fast-paced environment.
I am highly organized, detail-oriented, and committed to providing outstanding customer experiences while helping businesses grow through efficient sales support, CRM management, and administrative excellence.
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