Hi, I’m Mark Joseph Aligato from the Philippines. I am a detail-oriented and experienced bookkeeper with over 5 years of hands-on experience using QuickBooks Online, supporting clients based in both the USA and Canada. I specialize in maintaining accurate financial records, categorizing transactions such as expenses, receipts, and other financial entries, generating custom reports, and ensuring smooth payroll processing. My strong command of Microsoft Excel, Google Suite, and advanced functions like VLOOKUP and Pivot Tables allows me to efficiently analyze data and deliver insightful financial reports tailored to each client's needs.
QuickBooks Online Expert – 5 years experience (USA & Canada accounts)
Transaction Categorization – Skilled in categorizing expenses, receipts, and other financial entries to maintain clean and accurate books
Financial Reporting – Proficient in Trial Balance, Balance Sheet, and Profit & Loss
Customized Reports – Can generate detailed and client-specific financial reports
Payroll Preparation – Accurate and timely payroll handling
Microsoft Excel & Google Sheets – Advanced skills in VLOOKUP, Pivot Tables, and formulas
Data Organization & Accuracy – Committed to clean, accurate bookkeeping
Work Experience:
Financial Administrative Assistant
Here 2 Serve Event Staffing | 2025 – 2026
Managed bookkeeping tasks using QuickBooks Online
Recorded invoices, payments, expenses, and bank transactions accurately
Calculated event package pricing, staffing costs, and projected event expenses
Reconciled accounts and maintained organized financial records and proof of payments
Assisted with billing, expense tracking, and financial reporting using Google Sheets and Microsoft Excel
Bookkeeper Assistant
Law Office of Alex Poberesky | 2025 – 2026
Recorded bills and billable expenses in the bookkeeping system
Matched and recorded payments based on bank transactions
Reconciled payment records to ensure accuracy and completeness
Organized invoices, receipts, and proof-of-payment documentation
Maintained accurate and organized financial records for tracking and reporting
Bookkeeper
Titan Pest Pro | 2025 – 2026
Recorded and categorized transactions, expenses, and receipts
Processed semi-monthly payroll using Gusto software
Tracked employee commissions and maintained payroll records
Created commission tracking systems using Google Sheets, Pivot Tables, and VLOOKUP
Prepared Profit & Loss reports, Balance Sheets, and account reconciliations
Technical Bookkeeping Advisor
Concentrix (Intuit QuickBooks) | 2021 – 2023
Assisted customers with bookkeeping and technical concerns in QuickBooks Online
Guided users through platform features and troubleshooting steps
Escalated complex issues and ensured timely resolution
Subject Matter Expert – QuickBooks Online
Concentrix (Intuit QuickBooks) | 2023 – 2024
Supported advisors with complex product and customer concerns
Reviewed refunds and ensured compliance with company policies
Conducted coaching, training, and case audits for quality assurance
Team Leader
Concentrix (Intuit QuickBooks) | 2024 – 2025
Generated performance and payroll reports using Excel and Google Sheets
Reviewed employee timesheets and handled payroll adjustments
Managed payroll disputes and provided operational support
Conducted root cause analysis and performance improvement planning
Tier 3 Supportability (Backend)
Concentrix (Intuit QuickBooks) | 2025
Scheduled customer sessions with product developers for issue resolution
Maintained investigation records and handled data entry tasks
Coordinated issue escalations and follow-ups across departments
