As a Customer Support Representative it is my duty to ensure customer satisfaction and maintaining a positive relationship between the company and its clients. It is my responsibility to respond accurately to questions about products, services, or company policies. Also to assists customers with troubleshooting, order processing, and issue resolution, addressing concerns professionally and working towards solutions, keeping track of customer interactions, transactions, and feedback and following up on inquiries and ensuring a positive experience through engaging with customers via phone, email or chat.
