Hi! I'm April Mae Villanueva, a dedicated and results-driven Virtual Assistant with over 8 years of combined experience in customer service, administrative support, healthcare, and appointment setting. I have 3+ years of experience in cold calling and lead generation, helping businesses connect with potential clients, qualify leads, and schedule high-quality appointments.
My background includes working with healthcare companies, insurance campaigns, solar, digital marketing, and B2B wellness campaigns. I'm experienced in handling customer support via phone, email, and chat, processing orders, managing calendars, coordinating with suppliers, performing insurance verification, maintaining CRM records, and providing reliable administrative support.
I pride myself on being organized, detail-oriented, and proactive. I learn new systems quickly, communicate professionally, and enjoy building positive relationships with customers and clients. Whether it's managing daily administrative tasks, delivering excellent customer service, or supporting your sales team, I'm committed to helping your business run efficiently and achieve its goals.
What I can help you with:
Virtual Assistance
Customer Service (Phone, Email & Chat)
Appointment Setting
Cold Calling & Lead Generation
Administrative Support
Calendar & Email Management
Data Entry & CRM Management
Healthcare & Insurance Support
Order Processing & Logistics Coordination
Internet Research and Documentation
I am dependable, adaptable, and committed to delivering high-quality work with professionalism and integrity. I look forward to becoming a valuable member of your team and contributing to your company's success.
