I am a skilled Customer Support and Administrative professional with 10+ years of experience across BPO, remote support, and office?based roles. My background includes order entry, chat and email support, subscription and payment management, escalation handling, and team supervision. I’ve supported diverse industries from concierge and sales operations to customer assistance and have also led a chat support team for a sports betting platform. Previously, I served as an Admin Assistant at Push Elite, managing back?office tasks, reporting, and organization. I’ve worked as a Data Retriever, supporting insurance documentation workflows, and helped secure contracts for occupational health services through proactive outreach and email marketing. I’m highly proficient with office applications and support systems, quick to learn new tools, and known for clear communication, strong organization, and leading teams to deliver exceptional customer experiences.
