Resourceful and adaptable Full Stack Developer and Customer Service Specialist with a strong foundation in web development, UI/UX design, and client support. Backed by a year of experience in the BPO industry, handling both voice and non-voice roles, including live video support. Proven ability to assist clients with healthcare concerns such as appointment setting, collections processing, and medication inquiries. Technical expertise spans JavaScript, React, Node.js, MongoDB, and responsive front-end frameworks. Committed to delivering user-centered solutions and high-quality service through clear communication and problem-solving skills.
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