Experienced Healthcare Virtual Assistant for U.S. Medical Practices
I bring nearly four years of experience in the healthcare industry, supporting both patients and providers through insurance verification, referral authorization, appointment scheduling, charting, and customer service. Skilled at managing fast-paced workflows, I provide accurate, compassionate assistance to ensure a smooth experience for everyone involved. I am highly adaptable and quick to learn new systems and processes that enhance efficiency and service quality.
Proficient with Epic, Athena Health, Cloud9, Compulink, GHL, and Rhinogram. I am known for delivering timely and confidential support, streamlining operations, and allowing clinicians to focus on patient care.
What I Offer:
Timely and precise insurance verification and authorization processing
Seamless appointment scheduling, reminders, and follow-up to reduce no-shows
Organized EHR/chart management, record updates, and documentation
Efficient inbox, calendar, and task management with minimal supervision
Clear, professional communication and strong commitment to confidentiality