Customer Service Representative with nearly 2 years of experience delivering efficient, client-focused support in fast-paced environments. Proficient in using Zendesk and SAP to manage customer inquiries, track service issues, and ensure timely resolution. Recognized for clear communication, strong problem-solving skills, and a professional, customer-first approach.
Currently seeking to transition into virtual assistance, bringing a solid foundation in remote communication, email and calendar management, data entry, and administrative support. Eager to apply my technical skills and service mindset in a virtual role.
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