Reliable | Friendly | Social Media-Savvy | Here to Make Your Life Easier
Hi! I’m Jonna, your future go-to Virtual Assistant with over 2 years of customer service experience, primarily in chat support for a leading airline company. I’ve assisted customers with everything from flight bookings to cancellations and travel concerns using Salesforce CRM — always with patience, speed, and a can-do attitude.
I’m also a growing content creator with a personal TikTok affiliate account (1,300+ followers), where I create and edit short-form videos using CapCut and Canva. I have basic experience managing Facebook Pages, Instagram, Shopee, and TikTok Shop Center, handling inboxes, listings, and simple marketing tasks.
Tools I’ve Worked With
• Salesforce CRM
• Microsoft Office (Word, Outlook, OneNote)
• Canva (for basic graphics and visuals)
• CapCut (short-form video editing)
• Google Workspace (Gmail, Google Drive)
• Facebook Page, Shopee, Instagram, TikTok Shop
Core Skills
• Chat and Customer Support
• Salesforce CRM
• Social Media Management
• Canva Design
• TikTok Content & Affiliate Marketing
• Inbox Management
• Microsoft Office
• Fast Learner and Organized
I’m currently looking for clients who are open to working with someone entry-level but dependable. If you need help with chat support, social media tasks, admin work, or basic Canva graphics, I’d love to be your virtual helping hand.
Let’s grow together — you focus on your business, I’ll handle the behind-the-scenes work that keeps things running smoothly.
