Versatile and detail-oriented professional with experience in Amazon PPC management, operations analytics, patient coordination, and customer support across remote and fast-paced environments. Skilled in optimizing Amazon PPC campaigns (SP, SB, SD), conducting keyword and negative keyword research, and improving ad performance through data-driven decisions.
Bringing nearly a decade of experience in technical support, KPI reporting, workflow optimization, and administrative support, with proven ability to manage complex data tools such as Power BI, Tableau, IEX, Qualtrics, and SQL Server. Strong analytical thinker with excellent communication, organizational, and problem-solving skills.Proficient in Helium 10, Amazon Seller Central, SimpleTricks, Asana, and multiple CRM/ticketing systems, with a consistent record of enhancing efficiency, supporting cross-functional teams, and delivering high-quality service.
