Operations & Logistics Support VA | Dispatch Coordination | Customer Service | CRM & Workflow Management
Results-driven operations professional with 10+ years of leadership and operational management experience in fast-paced, high-volume environments across Canada and the Philippines. Skilled in scheduling, workflow coordination, customer support, operational reporting, inventory management, KPI monitoring, and team communication.
Currently transitioning into the logistics and dispatching industry with hands-on knowledge of DAT load boards, Airtable tracking systems, CRM platforms, GoHighLevel navigation, and basic workflow automation. Strong understanding of operational coordination, order tracking, dispatch communication, and maintaining organized workflows in remote environments.
Known for being highly organized, responsive, detail-oriented, and calm under pressure. Comfortable handling multiple priorities while maintaining accuracy and professionalism in customer and team communication.
Skills & Tools:
• Logistics & Dispatch Coordination
• Customer Service & Client Communication
• CRM Management
• DAT Load Board
• Airtable
• GoHighLevel (Basic Knowledge)
• Workflow Automation (Basic)
• Scheduling & Tracking
• Operational Reporting
• Google Workspace & Microsoft Office
• Inventory & Operations Management
• KPI Monitoring & Data Tracking
Open to:
• Logistics Virtual Assistant
• Dispatcher Support
• Customer Service Representative
• Operations Assistant
• Appointment Setting
• Administrative Support
Available for EST/PST schedules and long-term remote opportunities.
