I help founders, executives, and growing businesses stay organized by providing reliable virtual assistance, operations support, CRM management, and marketing coordination.
With over 20 years of professional experience, including 9 years in the BPO industry and years supporting clients as a Virtual Assistant, I bring a strong background in customer service, team leadership, process improvement, and business operations.
My experience includes:
• Executive and administrative support
• GoHighLevel (GHL) CRM management and workflow support
• Lead research and database management
• LinkedIn and social media content coordination
• Email campaigns and marketing support
• SOP creation and process documentation
• Client onboarding and customer communication
• Team coordination and virtual assistant management
Before transitioning fully into virtual assistance, I built my career in the BPO industry, starting as an outbound sales representative and progressing into leadership roles, including Team Leader and Senior Team Leader. I managed teams, improved performance, coached employees, and supported multiple client programs.
As a Virtual Assistant Manager, I also helped oversee VA operations while continuing to support my own clients with their day-to-day business needs.
I understand that business owners need someone who is not only dependable but also proactive, organized, and able to take ownership of tasks. My goal is to help clients save time, improve their processes, and focus on growing their business.
I would love the opportunity to support your business and become a trusted partner in your success.
