I worked as customer service representative for 1 year and two months, that was an inbound US health care account . In addition to that, I worked as claim adjudicator with over 2 years where I developed exceptional organizational skills, attention to details and ability to manage and process information accurately. My expertise lies in accurately processing claims, reducing rejection or denials, and ensuring compliance with regulations. My experience in these position has honed my problem-solving abilities and taught me the importance of clear, effective communication.
I am highly adaptable and quick to learn new technologies and processes, which enables me to thrive in dynamic environments and tackle challenges effectively. I excel in both team collaboration and leadership roles, fostering a positive and productive work environment while guiding projects to successful completion.
I always used my analytical and critical thinking skills before imposing judgement to every claims that I worked with.
I have a strong attention to every details, which is necessary on this type of job, and that what i used
in reading of every medical documents. I have a thorough understanding of ICD10, CPT, and HCPCS codes. As well as, I have a deep understanding of co-pay, co-insurance, and deductibles.
