I’m a detail-oriented and tech-savvy Healthcare Virtual Assistant with over 2 years of experience in insurance authorization, verification of benefits, and homecare scheduling for both skilled and non-skilled services. I also have 2 years of experience in the global travel industry as a high-performing associate for the largest booking platform worldwide.
I’m proficient in Microsoft Office applications, particularly Excel, where I’ve created custom KPI dashboards, performance reports, and multi-sheet trackers to monitor business outputs and operations. I’m also capable of performing reporting analyst tasks — extracting data from different sources, analyzing trends, and generating impactful reports that help guide decision-making.
While I don’t currently hold formal certifications, my results speak for themselves. I’ve built tools and systems that streamline workflows, increase team visibility, and support executive reporting. I’m continuously learning and open to further growth in healthcare operations, data support, and analytics.