Results-oriented administrative and customer support professional with experience in non-life insurance operations, client communication, and policy administration. Skilled in Microsoft Office, Google Workspace, Adobe Photoshop, and basic computer troubleshooting. Experienced in assisting clients with insurance inquiries, managing documentation, coordinating policy processing, and supporting daily administrative operations. A dependable team player who communicates effectively, adapts quickly to changing priorities, and consistently delivers accurate, organized, and timely work.