I’m a healthcare operations professional with 8+ years of experience supporting U.S. medical practices in medical billing, revenue cycle management, virtual assistance, and patient support. Throughout my career, I've helped providers streamline administrative workflows, improve collections, reduce claim denials, and deliver an excellent patient experience.
My expertise includes:
• Medical Billing & Revenue Cycle Management (Payment Posting, Charge Entry, Claims Submission, AR Follow-ups, Denial Management)
• Insurance Verification & Prior Authorizations
• Appointment Scheduling & Patient Coordination
• Prescription Refills, Referrals, and Fax Management
• Customer Service & Practice Support
I'm experienced with AdvancedMD, CollaborateMD, Tebra, and eClinicalWorks, as well as major payer portals including Availity, UnitedHealthcare, Novitasphere, UMR, and other commercial and government insurance plans.
As a former Team Leader, I also developed strong leadership, problem-solving, coaching, and process improvement skills. I thrive in fast-paced environments, quickly adapt to new systems, and take ownership of my work with minimal supervision.
I'm HIPAA certified and committed to maintaining the highest standards of confidentiality, accuracy, and compliance.
Beyond healthcare operations, I have training in QuickBooks Online and Bookkeeping Fundamentals, including bank reconciliation, invoicing, expense tracking, and financial record management. This additional skill set allows me to support both clinical and administrative business operations.
Verified
