Reliable and detail-oriented Medical Front Desk Virtual Assistant with solid experience in remotely supporting healthcare teams. Proficient in checking and scheduling patient appointments, managing provider calendars, and coordinating follow-ups to reduce no-shows and improve patient care. Skilled in handling patient inquiries across phone, email, and messaging platforms, including timely and professional email follow-ups regarding appointments, test results, and other concerns. Efficient in transferring calls to the appropriate medical staff, verifying insurance, and maintaining accurate electronic health records (EHR). Committed to providing smooth, responsive, and HIPAA-compliant front-line virtual support.
