Highly motivated and adaptable. Experienced Customer Support Specialist in multiple lines of businesses with over 14 years of expertise in outbound communications, email-based support, in fraud risk (account take-over), disputes and claims, and safety investigations. Demonstrated proficiency in client engagement, conflict resolution, and adherence to safety and compliance standards. Adept at managing high-volume workloads while consistently delivering outstanding customer service and maintaining accurate, well-documented records.
