I am an experienced Healthcare Virtual Assistant with a strong background in the BPO industry, specializing in U.S. healthcare processes. I have over four years of experience handling customer service, billing and claims, member eligibility and benefits verification, and appeals resolution. My expertise lies in providing accurate, HIPAA-compliant support while ensuring high-quality patient and provider satisfaction. I’m highly organized, detail-oriented, and trained to work efficiently in fast-paced, remote environments. Whether you're a healthcare provider, medical practice, or insurance-related business, I can help you streamline administrative tasks and improve service delivery.