Detail-oriented and highly motivated Bachelor of Education graduate with 1 year of experience as a Customer Service Representative in the BPO industry. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining high levels of client satisfaction through phone, email, and chat support. Proficient in communication, time management, and administrative tasks, with a strong ability to adapt to new tools and work independently in remote environments. Seeking to leverage my customer service experience and organizational skills as a Virtual Assistant to support business operations and deliver excellent client service.