Resourceful and detail-oriented individual with over 10 years ofcombined experience in customer service, account management,collections, and education. Currently working as a SeniorSpecialist in Account Management, with a proven track record inbuilding client relationships, handling escalations, and ensuringservice excellence. Adaptable, tech-savvy, and capable ofmanaging multiple tasks efficiently in fast-paced, remoteenvironments—well-equipped to thrive as a Virtual Assistant.
