Results-driven Virtual Assistant with over 4 years of experience in customer service, appointment setting, healthcare administration, and insurance verification. Skilled in supporting U.S.-based clients through phone, email, and chat, scheduling appointments, verifying insurance benefits, and maintaining accurate documentation. Experienced in remote work, CRM systems, Microsoft Office, Google Workspace, and practice management software. Reliable, detail-oriented, adaptable, and committed to delivering excellent customer service while continuously learning and growing professionally.
