A diligent person who is eager to learn and willing to invest time and effort to complete responsibilities.
Exceptional organizational and planning skills, adaptable and enjoys new challenges.
Exhibits openness and receptivity to suggestions and constructive criticisms.
Shows resourcefulness and common sense in resolving problems.
Proficient in using Microsoft Office with applications in Word, Excel, PowerPoint.
Provides remote support end-users and resolves issues escalated by Tiers.
Configures and installs software for end user's desktops and laptops remotely or over the phone.