I have a solid background of more than 8 years in customer service, gained from working in the BPO industry.
For the past years I was able to handle healthcare accounts. As an acting operations manager, my primary objective is to support the functioning of business operations by managing staff, coordinating
operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with tea-----------mbers, setting clear goals, and monitoring performance.
I worked as a team manager for almost 4 years and an operations manager for 2 years now a part of my role is to set a character model and to ensure that my team delivers exemplary experience to their members.