Detail-oriented and tech-savvy professional with experience in financial fraud support at Teleperformance (Truist Bank) and over two years of customer-facing work in fast-paced environments. I handle sensitive account data, investigate unauthorized transactions, document cases accurately, and de-escalate high-stress situations while following strict compliance standards. I’m highly comfortable with computer-based work, documentation, and structured processes, with strong interest in office, back-office, virtual assistant, and tech-focused roles where I can grow, contribute, and continuously improve my skills.
