Hi! I'm a skilled and detail-oriented virtual assistant with a strong background in medical billing, claims processing, and customer service. With over 5 years of BPO experience, I've supported major US healthcare companies like UHC, Cigna, Optum, Abbott, and Catholic Health Initiatives, specializing in claims investigation, billing disputes, CPT code checks, and insurance coverage explanation.
I’ve transitioned into freelancing to bring my expertise to a broader range of clients. I’m also certified in Property Management, giving me the flexibility to assist with various admin tasks beyond healthcare.
• Medical Billing & CPT Code Review
• Claims & Benefits Specialist
• Escalation Handling & Dispute Investigation
• Insurance Verification & Plan Explanation
• Strong Communication & Data Entry Skills
• Certified in Property Management | Virtual Assistant Services
I'm passionate about helping businesses run smoothly—whether it’s supporting patients with clarity on their healthcare or managing back-end admin tasks for property managers. If you're looking for someone reliable, fast-learning, and genuinely committed to results—I’m here to help!
Let’s connect!