I am a Bachelor of Arts in Communication graduate with 6 months of BPO experience handling customer support through email and chat. I am skilled in providing clear, professional, and timely responses while maintaining a positive customer experience.
I am experienced in non-voice support, including inbox management, customer inquiries, issue resolution, and documentation. My background in communication allows me to write well-structured messages, understand customer concerns quickly, and communicate solutions effectively.
I am detail-oriented, reliable, and comfortable working with CRM tools, Google Workspace, and email platforms. I am eager to support growing businesses by delivering excellent customer service and maintaining high communication standards.
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