Results-driven Insurance Virtual Assistant with over 3 years of experience supporting both Commercial and Personal Lines insurance operations. Proficient in handling data entry for ACORD forms, policy servicing, client communications, and back-office tasks. Adept in working with multiple Agency Management Systems (AMS) including EZLynx, HawkSoft, ZenDesk and Guidewire. Recognized for strong attention to detail, efficient workflow management, and the ability to adapt quickly to different carrier platforms and agency processes.