I’m a dedicated Customer Service Specialist with 15+ years of experience providing high-quality support across multiple communication channels — inbound/outbound calls, live chat, and email.
I have experience with a variety of CRM platforms, including Gorgias, Jira, Zendesk, and Salesforce. I am also familiar with e-commerce platforms like Shopify and proficient in using Google Sheets for data tracking and reporting.
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