Communication skills, email management, troubleshooting, social media management, problem-solving

I am writing to apply for the position of General Virtual Assistant. I am currently working at Citibank as a Customer Solutions Officer and I have been handling credit card and bank account-related concerns for more than 5 years. I have a total of 10 years experience in customer service. I am confident that I am fit for this role as I am hardworking, efficient and very eager to learn new skills. I can easily adapt and I thrive in high-stress situations. I am also a great team player and I am fully committed in delivering excellent results.