Versatile IT professional with a background in Accountancy and Business Management and a degree in Information Technology. Experienced in backend development and application systems support, specializing in database management, automation, bug fixing, and system enhancements. Proficient in Microsoft Excel (advanced VBA), Word, PowerPoint, and Google Workspace (Sheets, Drive, Calendar, App Script), with additional expertise in ServiceNow, Salesforce, UiPath, Power Automate, AWS, Git, Slack, Teams, and Azure DevOps. Skilled in providing administrative support, customer service, appointment scheduling, data entry, and bookkeeping assistance, bringing both technical expertise and organizational efficiency to business operations. Recognized as a proactive, detail-oriented, and solutions-driven professional who can streamline workflows and support business growth.
