My name is Ma. ----------- ----------- D. -----------, I am 34 years old, married and a mom of 3. I worked as a Customer Support Representative for over 4 years. With those years of experience in the BPO industry, I have honed my skills in delivering exceptional customer support for billing inquiries and basic troubleshooting within the telecommunications sector. I am goal driven, resilient and capable of multitasking efficiently while maintaining high-quality service. I posses excellent English communication skills, allowing me to connect with customers effectively and resolves issues promptly. Although this is my first experience working remotely, I am committed to delivering positive results and continuously improving to meet and exceed expectations.
