I have over 2.8 years of experience in Scheduling, Prior Authorization, and Insurance Verification in a Home Health Agency, along with a total of 3 years in Customer Service. My background has equipped me with strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently-especially under tight deadlines. As a former Diverted Services Report Specialist, I'm experienced in handling time-sensitive tasks and maintaining accuracy. I take pride in my professionalism, strong communication skills, and eagerness to learn new tools and systems that support remote work. I'm highly adaptable, self-motivated, and committed to providing reliable virtual support.