With 15 years of extensive sales and customer service experience in various industries and 15 years in the BPO industry as a sales representative, publishing consultant, customer service representative , retention specialist and as a Team Leader, I am ready to move forward into the emerging population of skilled professionals who cater to providing remote assistance to clients across the globe. In addition, I have been a trainer of the English language primary to adults in TESDA-affiliated institutes for 5 years. During this time, I also became an Administrator for the Training Center. My most recent role is a Team Leader in one of the forerunners of the BPO industry, TaskUS. My job includes coaching tea-----------mbers, managing daily operations, and acting as a point of contact between the team and management. I am responsible in creating performance reports, addressing issues, and contributing to team development and growth.
