As VP of S&S Creative, I lead cross-functional teams in delivering high-impact social media, marketing, and virtual support services for clients in Canada and the US. My role focuses on strategic planning, systems building, and operational efficiency. I manage end-to-end client experience — from onboarding to retention — while optimizing team workflows and scaling service delivery through well-documented SOPs and performance tracking. With 5+ years of leadership experience, I specialize in remote team management, marketing campaigns, client success, and digital operations for service-based businesses.
