I help business owners stay organized and profitable by delivering reliable Virtual Assistant support in Order Management, Customer Service, Administrative Tasks, and Back-Office Operations. With 8 years of experience (2 years remote), I keep inboxes at zero, calendars clear, and orders flowing — handling 100+ orders per week with 99?curacy for clients across the US, New Zealand, and Singapore.
I specialize in Customer Relationship Management, Order Entry & Fulfillment (Amazon Seller Central, Shopify), Complaint Resolution, Billing & Invoicing, Inventory tracking, and clear client communication that keeps customers happy and returning. I’ve supported international clients in the US, New Zealand, and Singapore, processing 100+ orders per week with 99?curacy, tracking inventory, and coordinating with vendors to ensure smooth, on-time delivery.
Known for my professionalism, attention to detail, and problem-solving, I make sure no message is left unanswered, no order goes off track, and no customer feels neglected.
Key Skills:- Customer Service & Client Support (Email, Chat, Social Media)
- Inbox & Email Management (Inbox Zero)
- Calendar & Appointment Scheduling
- Order Processing &E-commerce Fulfillment (Amazon Seller Central, Shopify)
- Complaint Handling & Problem Resolution
- Back-Office Admin &Document Control
- Vendor & Supplier Coordination
- Billing, Invoicing & Basic Bookkeeping
- Workflow Tracking (Trello, ClickUp)
- Process Improvement & Task Prioritization
- Strong Written English & Clear Communication
- Confidential & Detail-Oriented Support
Tools:
- ERP & Order Management: SAP Business One, Epicor
- E-commerce: Shopify, Amazon Seller Central, Amazon Vendor
- Project Management: Trello, ClickUp,
-Office: MS Outlook, MS Office Suite (Word, Excel, PowerPoint)
-Collaboration: Microsoft Teams, Zoom, Google Workspace, Slack
-Creative: Canva, Adobe Express, Tiktok
I’m dependable, detail-focused, and ready to handle daily admin tasks, order flow, and customer support with minimal supervision — so you can focus on growing your business, knowing the details are covered.
