Highly driven and detail-oriented professional with nearly 3 years of specialized experience in financial
collections, international client servicing, and administrative operations. Proven leadership as an
Assistant Team Lead and Single Point of Contact for top-tier Middle Eastern banks. Recognized for
handling escalated cases, negotiating settlements, and maintaining strong client relationships under high
pressure scenarios. Demonstrates discretion, initiative, and practical judgment in navigating sensitive
financial data and customer concerns. Adept at managing cross-functional coordination and ensuring
service excellence across international teams.
